Shipping Information:

We use PayPal to process our payments because it is an easy, secure, safe payment management system for you and me. You can easily make secure payments with a credit card through Pay Pal without a Pay Pal account.

Please note: Many of the items we use in paper crafting are oversized, and delicate, therefore they may require large boxes, even when only one or two items are packed. Please consider your options, and remember, we can pack a great deal of paper into one of these boxes. Normally, it saves on shipping to make one large purchase rather than several small purchases. If you would like to shop with a friend, and split the cost, I will charge and ship to one person, whomever checks out. If you email me your request, I'll go ahead and separate your purchases, within one shipping box, as long as that is feasible. No problem!

At check-out our computer will give you an estimate on shipping. If it is too high, I will reimburse the overpayment to your credit card, upon processing.

If you prefer to pay with a Money Order, please email for more information, before checking out. Allow one business day for reply. Your order will ship after your payment clears.

USPS Priority Shipping, and International First Class Mail will be calculated based upon size and weight of package, and shipping location.

If you have questions, please email me.

LOCAL DELIVERY on Tuesdays is available, seasonally, for our Maine neighbors. This is a special service we provide, to help with the cost of shipping, and it is only available, with prior permission, and within certain distances. Please, email joymarquezscraps@yahoo.com for details, and to inquire if your order qualifies, before placing your order. There is a small handling fee to help cover costs of packaging.

Sometimes, we offer discounted, or free shipping. When we do, a SHIP CODE will be provided, and this will allow you to take advantage of this promotion. When SHIP CODE is available you will see it noted on our home page. SHIP CODE may require prior approval, if so this will be indicated. Please contact us prior to checking out, with questions.

You may check the shipping calculator for an estimate. Final costs may be less than the estimated amount provided, which is conservative. Purchases will normally ship within 2-3 days, excepting holidays, or inclement weather, that may affect shipping. ScrapbookingStory.com will post expected delays.

We handpack carefully and with TLC. Nonetheless, there can be unforseen issues, and Scrapbooking Story,LLC and or scrapbookingstory.com cannot be responsible for product lost or damaged in transit. We sincerely apologize. If anything does happen, please email us, and we will do our best to help with any problems. Our goal is to provide the best service that we can.

A small handling charge may be attached to Shipping, and Ship Code, to cover pacakaging.

Refund, Returns and Cancellation Policies:

Our hope is that you will be happy with your purchase. We can accept the return of most items, which are unopened, in original packaging, and in the same condition as received.

Prior to returning, please contact: info@scrapbookingstory.com, or joymarquezscraps@yahoo.com within 30 days of purchase,for instructions.

You are responsible for the return shipping cost.

If you return the item without approval, a refund cannot be processed. The item will not be returned to you, because that would incur additional expense to you.

To Return: To request approval of return,send email to: joymarquezscraps@yahoo.com. with Subject Line: Return Mail approved item to: Scrapbooking Story,LLC, ATT: Joy Marquez, 7 Bodwell Street, Sanford, ME 04073 Include original receipt, your name, address, phone number, and, email address. Please provide your credit card or PayPal account information, as this information is not stored by ScrapbookingStory.com, after transaction is completed.

Please include credit card type, number, expiration date, CVS number, and name as it appears on the card.

Refund must be made to the same Credit Card used to make purchase.

Some items are not eligible for return: Individual paper, cardstock sheets, individual specialty papers or items that are not manufacturer packaged, for example, ribbon sold by the yard, custom made or gift items, opened or used items, and items marked as "All Sales Final" or "Ineligible for Return." ScrapbookingStory.com will pack your purchase carefully, but cannot be held responsible for damage in transit.

Please ask questions, if you wonder about a product, before purchase is made, to avoid any disappointment.

ScrapbookingStory.com retains the right to modify this policy as need arise.

SES by business degree online promotion team.